ABOUT US

Jacklyn Shapiro

Co-founder and Managing Partner

Jacklyn Shapiro has been helping individuals and families for more than 25 years and her passion for championing consumer rights is unmatched. Her experience in cooperatively working with the executive staff of small businesses, fortune 500 companies and collection agencies creating a unique solution-based approach to consumer issues. Jacklyn had the esteemed honor to have been mentored and trained on the intricacies of credit, the credit bureaus and the state and federal laws governing credit from the foremost credit experts in the country.

She has been a guest on radio shows such as The Automotive Edge with Kurt Chase, The Real Talk with Willie Lambright and Chasing the Truth on ESPN. She has also been featured on Mike Citron’s national credit webinar series, CEO Money TV with Michael Yorba, The Female Entrepreneur, The Good Life TV with Beverly Fell Jones, Offbeat Media and TV with Susan Hamilton, American Dream TV with Andy Tuttle, The Mortgage Minute with The Tuttle Group, recognized by Strathmore’s Who’s Who Worldwide as a Woman of Excellence, an official source for Capital One and Super Money.

Jaylaine Hurst VanUden

Co-founder and Managing Partner

Jaylaine Hurst VanUden is a serial entrepreneur and the Co-Founder and Managing Partner at multiple companies. She began working at a very young age inside her family’s companies in Corpus Christi. After graduating from The University of North Texas with a degree in business economics, she started in the credit industry with her business partner, Jacklyn Shapiro. As a senior executive, she continues to oversee aspects of the company’s operations and collaborate in its direction and growth. With more than a decade in the credit industry, she has helped thousands of families across the United States achieve their personal and financial goals. Aside from her corporate responsibilities, Jaylaine also teaches for multiple Real Estate Commissions in the U.S. helping to expand an educational foundation of how credit, and the credit industry really work. By empowering others, she is effecting a positive change in our next generation. Her passion and unwavering dedication to help families across the United States has made her one of the foremost experts in her field.

Jaylaine Hurst VanUden

Co-founder and Managing Partner

Jaylaine Hurst VanUden is a serial entrepreneur and the Co-Founder and Managing Partner at multiple companies. She began working at a very young age inside her family’s companies in Corpus Christi. After graduating from The University of North Texas with a degree in business economics, she started in the credit industry with her business partner, Jacklyn Shapiro. As a senior executive, she continues to oversee aspects of the company’s operations and collaborate in its direction and growth. With more than a decade in the credit industry, she has helped thousands of families across the United States achieve their personal and financial goals. Aside from her corporate responsibilities, Jaylaine also teaches for multiple Real Estate Commissions in the U.S. helping to expand an educational foundation of how credit, and the credit industry really work. By empowering others, she is effecting a positive change in our next generation. Her passion and unwavering dedication to help families across the United States has made her one of the foremost experts in her field.

Chrystal Duncanson

Senior Consumer Advocate 

National Advocate, Chrystal Duncanson brings over 22 years of experience from the Banking, Finance and Consumer Affairs Industry. She has had the opportunity to work with banking giants Bank of America and Wells Fargo and brings a wealth of experience and benefit to the National Advocacy Alliance team. Her professional experience and knowledge of the credit industry are a perfect pairing that makes Ms. Duncanson an essential part of providing expeditious solutions to our clientele.

Kristie Williams

Senior Consumer Advocate

Kristie Williams is a Senior Advocate for National Advocacy Alliance. Her dedication to providing expeditious resolutions, for consumers and companies across the country is, perfectly matched with her more than 27 years of experience in the credit and finance industry. Her passion to create a positive impact on the world around her, is exemplified on a daily basis. Her professional knowledge and strong work ethic have made her valuable to our clients, and as a member of the company’s leadership team.

Kristie Williams

Senior Consumer Advocate

Kristie Williams is a Senior Advocate for National Advocacy Alliance. Her dedication to providing expeditious resolutions, for consumers and companies across the country is, perfectly matched with her more than 27 years of experience in the credit and finance industry. Her passion to create a positive impact on the world around her, is exemplified on a daily basis. Her professional knowledge and strong work ethic have made her valuable to our clients, and as a member of the company’s leadership team.